Right of withdrawal for pre-orders with desired number reservation for limited products.
COBLOR® sells high-quality watches in limited editions. Many of our customers order their watch for individual reasons with a certain desired number, which is usually engraved on the case back of the watch. Sometimes it can take several months from the day of the order to the delivery of the products. The reservation of a desired number in the course of a pre-order with complete or partial deposit, is therefore an integral part of the ordering process of our limited watches. After reserving a watch with a desired number with full or partial down payment, you have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, place the order through our online store or in our showroom.
If you decide to cancel the pre-order of a limited edition watch with a desired number and full or partial deposit only after 14 days, we have to charge 300 € (plus VAT) for blocking the desired number, which was not available for other interested parties during this period. The remaining amount will be transferred back to your account immediately.
In order to exercise your right of withdrawal, you must inform us (COBLOR GmbH, Grabenstraße 6, 71229 Leonberg, watch@coblor.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the cancellation period.
Consequences of cancellation